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We Keep Your Privacy Clear and Strong

Your account information, withdrawal history and payment methods are protected under our privacy framework.

Account data encryptedPayment details securedYour withdrawal history visible only to you
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tokyo4d We Keep Your Privacy Clear and Strong
REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Open your account and head to the support icon in the lobby.
Email Support Send privacy requests to our support email address visible in your account settings.
Account Settings Update your contact details, email and phone number directly in the security section of…
HOW WE PROTECT

Data Security and Account Control on tokyo4d

We use encryption to protect your login credentials and payment information. Cookies on our site help us recognise you and remember your preferences; you can manage cookie settings…

Encryption Standard

Your password, email and payment details are encrypted when transmitted to our servers.

Cookie Management

We use cookies to remember your login and game preferences.

Account Verification

Your first withdrawal requires us to confirm your identity and bank account ownership.

Data Retention

We keep your account and transaction records for audit purposes.

Your Data Rights

You can request to see, correct or delete your personal information.

No Third-Party Sharing

We do not share your personal data with marketing companies or data brokers.

Privacy Policy Questions

We collect your name, email address, phone number, date of birth, identity document number and bank account details. We use this to verify your identity, comply with local anti-money laundering rules and process deposits via DANA, OVO, GoPay and QRIS and withdrawals to your verified account.

We keep your account data and transaction history for audit and compliance purposes. The exact retention period depends on local law. You can request deletion of older records by contacting our support team; we will follow the timeframe required by local regulations.

Yes. Head to your account settings and look for the data request option, or contact our support team directly. We will provide a copy of the personal data we hold about you within the timeframe required by local law.

We use cookies to recognise you when you log in and remember your game preferences. You control cookie settings in your browser. Disabling cookies may make it harder to stay logged in or remember your choices.

We do not sell or share your personal data with marketing companies. We only share what is necessary with payment processors to handle deposits and withdrawals, and with regulators where local law requires it.

Your payment details are encrypted during transmission to our servers. We do not store full payment credentials. Our payment processors handle the actual transaction; we keep only a record that the deposit was successful.

Your account data remains on our system for audit and compliance purposes, even after closure. You can request deletion of specific personal information where local law permits. Contact support to discuss your options.

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